Shipping policy

Shipping Policy

1. Shipping Times

At Alara Abayas, we are committed to providing prompt and reliable shipping services to our valued customers. Our shipping times are as follows:

  • UK Orders: UK orders are typically processed and shipped within 1-2 business days. You can expect your order to be delivered within 2-3 working days from the date of shipment.

  • International Orders: For international orders, including those outside the UK, please allow 2-3 business days for order processing and handling. After processing, international orders are shipped using standard international shipping methods and can take approximately 6-7 working days to reach their destination.

2. Order Tracking

For your convenience, we provide order tracking information for all orders. Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress and estimated delivery date of your order.

3. Shipping Fees

Shipping fees for both UK and international orders are calculated at checkout based on the weight of the items and the destination. Please note that international customers may be responsible for any customs duties or taxes that may apply to their orders, depending on their country's regulations.

4. Delivery Address

Please ensure that your delivery address is accurate and complete when placing your order. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

5. Delivery Delays

While we make every effort to meet the estimated delivery times mentioned above, please be aware that delivery times may vary depending on external factors, such as customs processing for international orders or unforeseen weather conditions. We appreciate your patience in such situations.

6. Contact Us

If you have any questions or concerns regarding our Shipping Policy or the delivery of your order, please do not hesitate to contact our customer support team at sales@alaraabayas.com. We are here to assist you and provide any necessary information or assistance.

7. Changes to this Policy

Alara Abayas reserves the right to make changes to this Shipping Policy at any time. Any updates or modifications will be posted on this page.

By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms outlined in this Shipping Policy.